Privacy policy

At "Dalida," we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our e-shop. Please take a moment to review this policy and contact us if you have any questions.

1. Information We Collect

1.1. Personal Information: When you make a purchase on our e-shop, we may collect personal information, such as your name, email address, shipping address, and payment details.

1.2. Browsing Data: We may collect non-personal information, including your IP address, browser type, and device information, to improve the functionality and security of our e-shop.

2. How We Use Your Information

2.1. Order Fulfillment: We use your personal information to process and fulfill your orders, send order confirmations, and provide shipping and delivery updates.

2.2. Customer Support: Your contact information may be used to respond to your inquiries and provide customer support.

2.3. Marketing: With your consent, we may send you promotional emails about our products, special offers, and updates. You have the option to opt out of marketing communications at any time.

3. Data Protection

3.1. Security Measures: We employ security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use SSL encryption to secure data during transmission.

4. Data Sharing

4.1. Third-Party Services: We may share your information with third-party service providers that assist us with e-commerce services, payment processing, and order fulfillment. These service providers are obligated to protect your data and only use it for the purposes specified.

4.2. Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

5. Data Retention

5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.

6. Your Privacy Choices

6.1. You can manage your privacy preferences, including opting out of marketing communications, by contacting us at [insert contact information].

7. Children's Privacy

7.1. Our e-shop is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at sales@dalida.gr